Terms of Service - Lokalpage

Article 1 (Purpose)

The purpose of these Terms is to define the rights, obligations, responsibilities, and other necessary matters between Lokalpage (hereinafter the "Company") and its users in connection with the use of the travel-related services (hereinafter the "Services") provided by the Company.

Article 2 (Definitions)

1. User: A person who uses the Services provided by the Company, including both members and non-members.
2. Member: A person who has provided personal information to the Company, signed up for the Services, and entered into a service agreement.
3. Non-member: A person who uses the Services provided by the Company without registering as a member.
4. Travel Services: All services through which a user can book travel products and receive related information and benefits.

Article 3 (Provision and Modification of Services)

1. The Company provides users with the following services:
   • Flight and accommodation booking services
   • Booking of local tours and transportation services
   • Provision of local travel-related information
2. The Company may add to or modify the content of the Services as necessary, in which case it will notify users in advance.

Article 4 (Conclusion and Termination of the Service Agreement)

1. A service agreement is concluded when a user completes the membership registration process and the Company approves it.
2. A member may discontinue use of the Services and request withdrawal of membership at any time. Upon withdrawal, the Company processes the user's personal information in accordance with its "Privacy Policy."
3. The Company may terminate the agreement if a user violates these Terms or uses the Services through improper means.

Article 5 (Obligations of Users)

1. Users must comply with relevant laws and the provisions of these Terms when using the Services, and must not interfere with the Company's operations.
2. Users must accurately provide information related to the booked travel services (tour information, passport number, contact details, etc.), and users bear any disadvantages arising from incorrect information.

Article 6 (Booking and Payment)

1. Users may book and pay for travel products according to the procedures provided by the Company.
2. After a booking is confirmed, users may request cancellation or changes to the product in accordance with the Company's policies, and the applicable refund rules follow the cancellation policy of each product.

Article 7 (Suspension of Services)

1. The Company may temporarily suspend the provision of Services in the following cases:
   • When service suspension is required for technical reasons such as system maintenance or inspection
   • In cases of force majeure such as natural disasters or emergencies
2. The Company will notify users in advance of any service suspension, and may provide notice afterward in unavoidable circumstances.

Article 8 (Protection of Personal Information)

1. The Company appropriately protects and processes users' personal information in accordance with its "Privacy Policy."
2. Users must consent to the provision of personal information in order to use the Services, and must promptly notify the Company of any changes to their personal information.

Article 9 (Limitation of Liability)

1. The Company is not liable for damages arising from force majeure such as natural disasters or changes in government policy.
2. All responsibility related to travel products contracted by a user with a travel service provider rests with that provider, and the Company does not guarantee or act as an agent for such products.

Article 10 (Dispute Resolution)

1. Any dispute arising between the Company and a user shall, in principle, be resolved through mutual consultation.
2. If no agreement is reached, the dispute may be brought before the competent court under the Civil Procedure Act.

Article 11 (Supplementary Provisions)

1. These Terms take effect on January 10, 2024.
2. The Company may amend these Terms as necessary, and any amended Terms will be announced through notices within the Services starting 7 days before they take effect.